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What to Gather When You Have a Renter’s Insurance Claim

Writer: Peter C.  CiravoloPeter C. Ciravolo

Filing a renter’s insurance claim isn’t something most people do often—which means when something does go wrong, you may not know where to start. Whether it’s theft, fire, water damage, or another covered event, having the right documentation can make or break your claim.


Here’s what to gather as soon as possible:


🧾 1. A Detailed Inventory of Damaged or Stolen Items


Include:


  • Description of each item

  • Brand/model (if available)

  • Estimated value

  • Date of purchase


Bonus: If you took the time to make a home inventory before the loss, now’s the time to dig it up.


📸 2. Photos and/or Videos


Take clear images or videos of:


  • Damaged property

  • The scene of the incident

  • Any signs of forced entry (in the case of theft)


Visual proof adds weight to your claim.


🧠 3. A Written Account of the Incident


Write down everything you remember:


  • Date/time of event

  • What happened

  • How you discovered the loss

  • Any witnesses or neighbors involved


Do this while it’s fresh—it’ll help when speaking with the claims adjuster.


📑 4. A Police Report (if applicable)


For theft, vandalism, or other criminal activity, file a police report and get a copy. Your insurer will likely require it.


🏢 5. Contact Info for Your Landlord or Property Manager


Your insurer may want to coordinate with them, especially in the case of building-related issues (e.g., leaks, fire, electrical damage).


💼 6. Receipts or Proof of Ownership


Original receipts, credit card statements, or even warranty registrations can help prove value. If you’ve lost them, try logging into online accounts to retrieve purchase records.

Having your documentation ready speeds up the process—and boosts your chances of a full and fair payout.


Want a renter’s insurance checklist you can keep on hand? I’m happy to share one.



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